Shipping Policy
We are committed to delivering your jewellery safely and on time. Please read our shipping policy carefully before placing an order.
Order Processing
- Orders are usually processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- Processing time may vary during sales, festive seasons, or high-demand periods.
Shipping Time
- Standard delivery usually takes 4–8 business days depending on the delivery location.
- Remote locations may require additional delivery time.
- Delivery timelines are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.
Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout before payment.
- Free shipping may be available on selected orders or promotional offers.
Order Tracking
- Once your order is shipped, tracking details will be shared through email or message.
- Customers can use the tracking information to monitor delivery status.
Delivery Attempts
- Courier partners may attempt delivery multiple times.
- If the package is undelivered due to incorrect address, unavailable recipient, or failed delivery attempts, additional shipping charges may apply for re-shipment.
Incorrect Address
- Customers are responsible for providing accurate shipping details.
- Orders shipped to incorrect addresses provided by the customer may not be eligible for refund or replacement.
Damaged Packages
- If the package appears damaged or tampered with upon delivery, please do not accept it if possible.
- Contact customer support immediately with photos of the package and product.
International Shipping
- International shipping availability may vary by country.
- Customers are responsible for any customs duties, taxes, or import charges applicable in their country.
Delayed or Lost Shipments
- While we work with reliable courier services, delays may occasionally occur.
- In case of lost shipments, support assistance will be provided after confirmation from the courier partner.
Contact for Shipping Support
For shipping-related questions or assistance, contact:
Customer Support: rahuljainclassic@gmail.com